The Problem with Saying “Don’t Bring Me Problems, Bring Me Solutions”
1-Make it safe. Modify your behavior so that people aren’t afraid to bring you bad news.
2-Require #ProblemStatements instead of #Complaints.
Train your team in how to communicate problems by providing facts, examining underlying causes, and describing everyone’s role in the issue.
3-Find the right person or people to solve the issue.
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