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Eoghan McCabe
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Eoghan McCabe✓

@eoghan

CEO at @fin_ai (formerly @intercom). Chairman at @soontechnology. "Tell me, what is it you plan to do with your one wild and precious life?"

862 Following75.7K Followers7.6K Posts
  1. Eoghan McCabe✓@eoghan
    We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027. Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today. Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers. To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us. To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything. To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me. And now, time to get back to work. See you at our next product launch in a couple weeks. (:
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  2. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @soontechnology: We’re thrilled to announce our partnership with CAA. Thanks to the whole team there for supporting our vision for media that helps Gen Z navigate the AI era.
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  4. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @soontechnology: We've been on the road reporting on how small towns in America are being affected by AI. From a town with a single Flock camera in Upstate NY... to a Mormon community of 4,000 in Utah bracing for the world's biggest data center. Here's a preview of what's coming up from Soon.
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  5. Eoghan McCabe✓@eoghan
    I remade this chart to show the relative growth from migrants. And it tells a horrifying story for Ireland. Do the Irish people actually want this?
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    Restore Britain @RestoreBritain
    We are importing our own replacement.
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  7. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @Altimor: How I feel about France: sad, angry, completely unsurprised and, most of all: vindicated. I left the country 15y ago for exactly this: to get as far from that dumpster fire, as fast as possible. The worst part was that 0 people I knew got it. They didn't "disagree": they literally *didn't understand what I was saying.* It was like trying to explain color to a blind person. Felt like I was taking crazy pills. So, 15y later, the chickens have come to roost, and I feel like I invested in the seed of a startup called "Europe is completely doomed" that is now going vertical. Of course, most of the French still don't get it — they're much too brainwashed by the largely state-funded media for that. But it's not 0 anymore. Good luck to them, and thanks for all the cheese!
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  8. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @destraynor: This is the most insulted I've ever been on Twitter in ~20 years, and that's saying something. Not to pull receipts, but I was the first multi-pint drinker on Cheeky Pint, and we spoke in detail about various beers on the episode itself.
    mark @kramnotmark
    checks out
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  9. mark✓@kramnotmark
    checks out
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  10. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @destraynor: We launched a lot today: * @fin_ai now does Customer Success * It has skills letting it dynamically work out how to solve unseen problems * Operator has massive new features * Intercom Helpdesk has a new Copilot & Human In the Loop features * 3 new CX models released * + more
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  11. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @Nick_Delehanty: Irish citizenship certificates +472% since 2020
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    nwl @nwl88444048
    Probably the most important infographic published by this account in 2026 How the increase in Irish people resident in Ireland in 2026 is accounted for by the issuance of paper citizenships, indicating the native population itself declined by nearly 7,000 in the year.
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  12. nwl✓@nwl88444048
    Probably the most important infographic published by this account in 2026 How the increase in Irish people resident in Ireland in 2026 is accounted for by the issuance of paper citizenships, indicating the native population itself declined by nearly 7,000 in the year.
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  13. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @tavus: Introducing Griffin, the first model to pass the video Turing test. 48% of people who talked to it live thought it was a real human. Previous systems have had a pass rate <3%. It is #1 on NVIDIA's benchmark for full-duplex AI video. It’s the first Human Interaction Model (HIM).
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  16. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @dave24144975: An elderly woman with little future left, holding a sign. "Refugees Welcome Here" A young Restore Britain canvasser on the same doorstep, with decades still ahead of him, trying to secure the kind of country she grew up in the 60s, 70s and 80s for himself and his people. She grew up in the Britain people want back then; brands the lad on the step "far right" for wanting it too. #RestoreBritain
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  17. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @Willob: So sick. Great documentary by Soon on UFO detection systems and using psychics to induce encounters. @davidhooperr keep it up my man. Love what you’re doing.
    Soon @soontechnology
    We went to the California desert with a startup building UFO detection systems. They invited a group of psychics who believe they can communicate with UFOs. It got weird. Our full documentary on @eldaeonuap and America's UFO tracking industry is out now 👇 00:00 The American UFO detection industry 01:00 Inside Eldaeon, the company building a UFO detection network 02:05 Nemesis is their $500 personal radar system 02:29 What is passive radar? 03:29 Testing Nemesis at LAX 04:44 Heading out on a psychic mission 05:54 How did David become a UFO engineer? 07:58 Setting up a $25,000 UFO tracking system 09:13 US government support 09:35 How the $25,000 tracking system works 10:29 Meeting the Australian psychics who say they communicate with UFOs 11:24 What is "psionics" 13:36 UFO... or satellite? 15:32 Starting the UFO psychic mission 16:56 A sighting? 17:48 Unusual technical glitches 18:55 An intense psychic connection 20:09 Mission debrief
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  18. Eoghan McCabe✓@eoghan
    This is exactly how history will see our generation's European leaders and their policies. It's perfectly predictable and the Overton window is already on the move. Your previously "racist" views will soon enough be common sense, even amongst those who called you a racist.
    Nick Delehanty 🇮🇪 @Nick_Delehanty
    Excellent Article in todays Sunday Times "If extremism is defined as acting out of proportion with context, history or consent, I suggest Merkel’s tenure represented the high point of postwar European extremism. It was not just that she opened the door in 2015 to almost a million unvetted, largely male asylum seekers, but did so knowing perfectly well what the consequences would be." "The extremists are not the “populist” right, regardless of the label we attach to them. It is the likes of Merkel and that broader generation of western leaders who presided over the two great sins of hyperliberalism: open borders and the betrayal of Nato."
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  19. Nick Delehanty 🇮🇪✓@Nick_Delehanty
    Excellent Article in todays Sunday Times "If extremism is defined as acting out of proportion with context, history or consent, I suggest Merkel’s tenure represented the high point of postwar European extremism. It was not just that she opened the door in 2015 to almost a million unvetted, largely male asylum seekers, but did so knowing perfectly well what the consequences would be." "The extremists are not the “populist” right, regardless of the label we attach to them. It is the likes of Merkel and that broader generation of western leaders who presided over the two great sins of hyperliberalism: open borders and the betrayal of Nato."
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  20. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @soontechnology: We went to the California desert with a startup building UFO detection systems. They invited a group of psychics who believe they can communicate with UFOs. It got weird. Our full documentary on @eldaeonuap and America's UFO tracking industry is out now 👇 00:00 The American UFO detection industry 01:00 Inside Eldaeon, the company building a UFO detection network 02:05 Nemesis is their $500 personal radar system 02:29 What is passive radar? 03:29 Testing Nemesis at LAX 04:44 Heading out on a psychic mission 05:54 How did David become a UFO engineer? 07:58 Setting up a $25,000 UFO tracking system 09:13 US government support 09:35 How the $25,000 tracking system works 10:29 Meeting the Australian psychics who say they communicate with UFOs 11:24 What is "psionics" 13:36 UFO... or satellite? 15:32 Starting the UFO psychic mission 16:56 A sighting? 17:48 Unusual technical glitches 18:55 An intense psychic connection 20:09 Mission debrief
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  21. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @Nick_Delehanty: Excellent data here showing rates of crime by nationality across Europe. Anyone who says there is no link between immigration and crime is ignorant of the facts. If Mainstream media won’t publish housing statistics… then they will NEVER touch this, it blows their world view apart.
    Tomas Pueyo @tomaspueyo
    Lots of people discuss immigration & crime in Europe, so I compiled what I think is ALL the data on the topic, which is hard because many countries hide it. Do they commit more crime? Is it because of age? Sex? Education? Poverty? Culture? 1. Sexual offenses & violent crime:
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  22. Tomas Pueyo✓@tomaspueyo
    Lots of people discuss immigration & crime in Europe, so I compiled what I think is ALL the data on the topic, which is hard because many countries hide it. Do they commit more crime? Is it because of age? Sex? Education? Poverty? Culture? 1. Sexual offenses & violent crime:
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  23. Eoghan McCabe✓@eoghan
    Another beautiful day in Ireland
    TheLiberal.ie @TheLiberal_ie
    🚨BREAKING - Dublin 🇮🇪 please share Gardai arrested a number of migrant men who were armed with guns in the garden of remembrance. They quickly dumped the guns into a nearby bin as gardai approached. We have no idea what they were planning, but it could have been catastrophic. If you can, please support our work: Please follow us and share ✅
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  24. TheLiberal.ie✓@TheLiberal_ie
    🚨BREAKING - Dublin 🇮🇪 please share Gardai arrested a number of migrant men who were armed with guns in the garden of remembrance. They quickly dumped the guns into a nearby bin as gardai approached. We have no idea what they were planning, but it could have been catastrophic. If you can, please support our work: Please follow us and share ✅
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  25. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @ErikVoorhees: KYC is criminal Continual endangerment of innocent people who have done nothing wrong.
    International Cyber Digest @IntCyberDigest
    ‼️ BREAKING: Revolut handed over customers’ passport copies, verification selfies and full transaction histories to a malicious actor. The actor sent lawful government information-demand emails using a genuine government domain that passed domain authentication. Revolut later concluded they were not authentic. Affected customers were notified on Friday. What may have been disclosed ranges from name, date of birth and home address to account statements, withdrawal records and complete Bitcoin transaction history. The company says it has alerted the agency to the unauthorised mailbox on its domain, blocked the address and begun notifying regulators. It has not named the agency, explained how someone obtained a mailbox there, or given a number of affected customers. ZachXBT, who circulated the notices, believes the incident was limited in size and aimed at high-net-worth users.
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  26. International Cyber Digest✓@IntCyberDigest
    ‼️ BREAKING: Revolut handed over customers’ passport copies, verification selfies and full transaction histories to a malicious actor. The actor sent lawful government information-demand emails using a genuine government domain that passed domain authentication. Revolut later concluded they were not authentic. Affected customers were notified on Friday. What may have been disclosed ranges from name, date of birth and home address to account statements, withdrawal records and complete Bitcoin transaction history. The company says it has alerted the agency to the unauthorised mailbox on its domain, blocked the address and begun notifying regulators. It has not named the agency, explained how someone obtained a mailbox there, or given a number of affected customers. ZachXBT, who circulated the notices, believes the incident was limited in size and aimed at high-net-worth users.
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  28. Eoghan McCabe✓@eoghan
    Eoghan McCabe
    RT @MarioNawfal: 🇮🇪 Ireland's population grew by 66,900 people last year and when you crunch the official CSO numbers, a striking 93% of that growth ties back to migration. 72% came directly from net migration (48,100 people). Another 21% came from births to non-Irish mothers. Roughly 14,200 of the 54,300 total births recorded. Natural growth among Irish nationals? Just 7%. Make of that what you will. Source: Gript, @visegrad24 / Writer: Oliver
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