Kroger

@Uaeshamrock Hello there! Thank you for reaching out and we're very sorry to hear that there's no available carts. This is not the experience we want for our customers to have. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.

Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.

@clevermermaid11 Hi! Thanks for bringing this to our attention. We apologize for any inconvenience. This is not the experience we want for our customers. Please DM us your loyalty card number, email address, and your updated mailing address. Thank you and have a great day!

Thank you for your response. Please send us a PM with loyalty card number, email address, and the store address with zip code. Thank you and have a great day!

@s_quire_esquire Hello, Duces. We’re very sorry to hear this. Please send us a private message, with store location where you usually bought the items, as well as any further feedback you wish to provide. Thank you. Have a great day!

Hi, Duces! We're very sorry to hear this. Please send us a private message, with store location where you usually bought the items, as well as any further feedback you wish to provide. Thank you. Have a great day!

@falmosta Oh no! We're sorry to see this! Please send us a DM with the store location so that we can get this escalated!

Hello! Thank you for your response. Kindly provide your loyalty card number, name and email address so we can further assist you. Thank you.

@Suzanna_danna Hi, Suzy! May we get your phone number, shopper's card number, date and time of transaction and your email address via DM for further assistance? We apologize for the inconvenience, and we look forward hearing from you soon! Thanks!

We’re very sorry to hear this. May we get your phone number, shopper's card number, date and time of transaction and your email address via DM for further assistance? We apologize for the inconvenience, and we look forward hearing from you soon! Thanks!

@GoingDutchDEN Hello Nicole! We take customer feedback seriously and your feedback allows us to improve our company and our customer's experiences. On your behalf, we have shared your comments with our Leadership Team to make them aware about the proper bike racks. Thank you.

Hello! Thank you for reaching out. We take customer feedback seriously and your feedback allows us to improve our company and our customer's experiences. We have shared your comments with our Leadership Team to make them aware about the proper bike racks. Thank you.

@H2002Theresa Hi, Amy! Thanks for reaching out. Please be advised that our pricing is determined at the corporate level and based on the global economy. We will share your feedback with our Leadership Teams on your behalf. Thank you and have a great day!

Hi, Theresa! Thanks for reaching out. Please be advised that our pricing is determined at the corporate level and based on the global economy. We will share your feedback with our Leadership Teams on your behalf. Thank you and have a great day!

@sexhaverer Hi there! Thanks for reaching out! We appreciate your feedback and will share this with our internal teams for review. Have a great day!

Hi Daniel! How can we help you?

@LordNoonan Oh no! We are sorry to hear that this happened! At your earliest convenience, please send us a DM with your name, Kroger Shopper's Card Number/alternate ID number and email address so that we can assist you further with your inquiry. Thank you.

Oh no! We are sorry to hear that this happened! At your earliest convenience, please send us a DM with your name, Kroger Shopper's Card Number/alternate ID number and email address so that we can assist you further with your inquiry. Thank you.

@slyfield_john Hi John! We’re very sorry to hear about our carts left at the bus stop. Thank you for bringing this to our attention. Please send us a private message and provide your phone number and email address. Will make sure to share this to our Store Management Team. Have a great day!

Hi John! We're very sorry to hear about carts being left again. Thank you for bringing this to our attention. Please send us a private message with your phone number, email address and the exact local store address so we can alert our Store Management Team. Have a great day!

@CockfightingAAF Hi! We are sorry to hear about this. Thank you for bringing this to our attention. We will make sure to forward this to our Store Management Team. Thank you and have a great day!

Hi! Thank you for bringing this to our attention. We will make sure to forward this to our Store Management Team. Thank you and have a great day!

@diaspapa2699 Hey there!! So sorry for any concerns. Most of our stores are situated on leased land. So that we can report this, please DM us with the store location so that we can have them reach out to the property owner/management company to make them aware.

We loom forward to your response!!

@rubberducky2784 Hi! Thanks for providing us with this feedback. We're sorry that you're not a fan of having to use the self checkout registers. We understand that you do not work for us and we would like to share your feedback. Can you give us the store location you shop at? TY! Case # 66232040

Hey there! We completely understand your frustration. So we can report your feedback, would you mind sending us a DM with the location you shop at most, your email address and phone number? Thanks!

@LogicalArthur Good morning, Arthur. Are you still experiencing this? We don't have any other reports of this issue. Have you tried using a different browser or tuning off your VPN if using one? What happens if you try to click on the blue Kroger logo at the top center?

We've sent you a DM to assist you further.

@Scrw_Loose If you have any additional questions or concerns, please reply to this message with ref#6297. We appreciate you choosing to shop with us and are always happy to help in any way. 2/2

Please reference case#62974450

@lostribe Hey there!! Thanks for responding. The reason that we are asking for the information, is so that we can get this reported to our quality teams, and suppliers, as we take this very seriously, and want to resolve this. 1/2

Thanks for getting back to us, We have shared your feedback and concerns with our quality and eCommerce teams for review. We hope this helps. Please enjoy the rest of your day!!

Your case number is #61838900. Thank you for bringing this to our attention. We always want to know if there is an issue with one of our products. We look forward to your reply! 2/2

@schemer49 @KrogerNews Hi! We are sorry to hear about the truck drivers. Can we have the following information? • Date and Approximate Time • Location-What road, highway, etc.

Please reference Case 61275840

@katelynecarter Card declines can occur for various reasons, and our primary goal is to help resolve this issue for you as quickly as possible. If you continue to experience issues or have questions about the decline, please contact your bank institution for further assistance. #60772976 2/2

May we get your name, phone number, shopper's card number and your email address for further assistance? Please reference case #60772976 and additional information in a private message.

@TammyPo73283711 Hi Tammy!! Thanks for reaching out regarding why the Private Selection Kansas City Inspired BBQ sauce was discontinued. Unfortunately we are not privy to the exact reasoning, however the most common reasoning is poor sales or performance.1/2

Hi Tammy!! Thanks for getting back to us. In most cases if a product is being removed, it may look like the store is selling more than it is due to less that is being ordered. I completely understand your frustrations, and i have shared your feedback with our leadership teams.