Singtel✓

We are aware that some customers may be experiencing issues accessing their Home Digital Line, Fibre Broadband and Singtel TV services in the areas of Choa Chu Kang, Bukit Panjang & Woodlands. Our engineers are working to resolve the issue and we apologise for any inconvenience caused. Thank you for your patience.

Due to a Netlink Trust (NLT) fibre incident, some Singtel customers in parts of Ang Mo Kio may be experiencing issues accessing their fibre broadband services. We will provide more updates as they become available. Thank you for your patience.

As at 12:07AM Singtel TV Go service is now fully restored. We apologise for the inconvenience and thank you for your patience.

We are aware some customers maybe experiencing issues accessing their Singtel TV Go service. Our engineers are investigating and we will provide updates soon. Meanwhile, please access our miostadium channels via Thank you for your patience.

We are upgrading our system from 23 Jan 10pm to 24 Jan 10am to serve you better. During this period, our digital services such as online shop, My Singtel App and My Account will not be available. Thank you for your understanding

We are upgrading our system from 2 Jan 930pm to 3 Jan 930am to serve you better. During this period, our digital services such as online shop, My Singtel App and My Account will not be available. Thank you for your understanding.

We have restored service for customers who were experiencing difficulties sending SMS. Thank you for your patience.

Some customers may still be experiencing difficulties in sending SMS. We are working to resolve the issue as soon as possible. We apologise for the inconvenience caused.

We are aware that some customers may be experiencing difficulties sending SMS. Our technical team is working on resolving the issue and we will provide updates as they become available. We apologise for the inconvenience and thank you for your patience.

"Update as of 6:30AM: All services impacted by the NLT fibre interruption are now fully restored. Thank you for your patience."

"NLT has advised that the estimated time of full restoration is tomorrow morning. We’ve been working alongside NLT engineers to progressively restore the affected services. We will provide the next update when information is available from NLT. Thank you for your patience."

"Update as of 7:15PM NetLink Trust has advised that restoration works are underway. Please bear with us as our engineers work alongside NLT engineers to restore the affected services. We will provide more updates when they are available. Thank you for your patience."

“Due to an NLT fibre cut incident, some customers in Toa Payoh area may be experiencing issues accessing their fibre broadband services . We will provide more updates as they become available. Thank you for your patience."

Our engineers are refreshing affected fibre broadband connections progressively to resolve the issue. Some customers may experience a momentary interruption in their connections during this time. We apologise for the inconvenience caused and thank you for your patience.

We are aware some customers may be experiencing issues accessing their fibre broadband services. Please bear with us as our engineers work on resolving the issue. We apologise for any inconvenience caused and thank you for your patience.

We have completed an overnight maintenance session for some fibre broadband customers. If you are not getting a connection, please perform a sequential reboot of all your routers. We apologise for the inconvenience caused and thank you for your patience.

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"We're glad to inform that the issue has been resolved. Thank you for your patience."

"We are aware some customers may be experiencing issues making outgoing 3G calls. Our engineers are investigating and we will provide updates as they become available. Meanwhile, we advise affected customers to enable VoLTE to make calls. Thank you for your patience.”

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