Took my computer into the shop for a simple $80 fan cleaning.
3 hours later:
“Your laptop is ready. Total is $410.”
I only authorized $80.
Apparently they replaced the battery and upgraded the storage drive without asking because of their “mandatory device health protocol.”
Then they refused to give me back my laptop until I paid the balance.
So you can just install $330 worth of unapproved parts I never asked for and hold my computer hostage?
How is this even legal?
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