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From alerts to answers: The shift telecom operators need to make. At Africa Tech, we're focusing on the challenges behind the dashboard:   🔸How do fraud teams investigate emerging patterns without adding more manual work? 🔸How can assurance teams find not just leakage, but what caused it? 🔸How do partner teams protect margins when settlement and billing become more complex? 🔸How can mobile money providers assess transaction, device and agent risk at speed?   Subex brings AI/ML, embedded GenAI and telecom-specific AI Agent Squads™ to these conversations, with evidence, auditability and human oversight built in.   Meet Ajit Kumar A., Subrat Saurabh, Arundeep Sivaraj, Avinash Singh and Daniel Kjellander in Cape Town.   Book a meeting: #AfricaTechFestival #TelecomAI #AIAgents #MobileMoney #RAFM #NewPossibilitiesNowPossible

AI agents can transform Business Assurance, but not every workflow is equally ready.   Where should you begin to see measurable value?   𝗦𝘂𝗯𝗲𝘅'𝘀 𝗕𝗔 𝗔𝗴𝗲𝗻𝘁 Readiness & Prioritization Guide uses a 24-point assessment to evaluate business priorities, data readiness, governance and measurable outcomes.   Identify the workflows worth prioritizing and build a practical starting point for Agentic Assurance.   Explore the BA Agent Readiness Guide.   #Subex #BusinessAssurance #AIAgents #AgenticAI #TelecomAI #NewPossibilitiesNowPossible

𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵 𝗶𝘀 𝗲𝘅𝗽𝗮𝗻𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗲𝘅𝗽𝗼𝘀𝘂𝗿𝗲. 𝗔𝗜 𝗶𝘀 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝗿𝗮𝘂𝗱 𝗽𝗹𝗮𝘆𝗯𝗼𝗼𝗸.   Fraudsters are using AI to develop more sophisticated schemes and change tactics faster. Mobile money growth is expanding exposure across wallets, merchants and agent networks. Meanwhile, new digital services make revenue leakage harder to trace, and complex partner ecosystems put settlements and margins under pressure.    For operators, the challenge is no longer just to spot more anomalies. It's to connect the evidence, understand the risk and act sooner.    Meet Subex at Africa Tech Festival 2026 to explore how AI-powered intelligence and autonomous agents can accelerate investigations, uncover risks and support faster, explainable decisions - all within human-defined guardrails.    17-19 November | CTICC, Cape Town | Booth E5, Hall 1  Schedule a 1:1 conversation:   #AfricaTechFestival #TelecomAI #FraudManagement #BusinessAssurance #Subex #NewPossibilitiesNowPossible

Most Business Assurance teams don't have a detection problem. They have an investigation problem. Every new dynamic offer, partner model and OSS/BSS handoff adds exceptions. Controls flag them reliably, but each one still needs evidence gathered, systems correlated and a root cause traced by the same finite team. The long tail waits. 𝗦𝘂𝗯𝗲𝘅 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝗴𝗲𝗻𝘁𝘀 work alongside your existing controls to take on that investigation workload, while your analysts keep approval authority. Less manual effort. More capacity for the investigations that matter. Explore Subex BA Agents → #Subex #BusinessAssurance #AIAgents #TelecomAI #RevenueAssurance #NewPossibilitiesNowPossible

Digital growth is creating new opportunities for telecom operators - and new risks to manage.   As AI reshapes fraud tactics and mobile money, digital services and partner ecosystems expand, risks become harder to isolate. Fraud can cross channels. Revenue leakage can go unnoticed across systems. Settlement discrepancies and commercial complexity can put margins under pressure. The challenge is not just to detect individual issues. 𝗜𝘁 𝗶𝘀 𝘁𝗼 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘁𝗵𝗲 𝘀𝗶𝗴𝗻𝗮𝗹𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘁𝗵𝗲𝗶𝗿 𝗶𝗺𝗽𝗮𝗰𝘁 𝗮𝗻𝗱 𝗮𝗰𝘁 𝗯𝗲𝗳𝗼𝗿𝗲 𝘀𝗺𝗮𝗹𝗹 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝘀 𝗯𝗲𝗰𝗼𝗺𝗲 𝗯𝗶𝗴𝗴𝗲𝗿 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀. Meet Subex at 𝗔𝗳𝗿𝗶𝗰𝗮 𝗧𝗲𝗰𝗵 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟲 to explore how AI-powered intelligence and autonomous agents can help operators investigate fraud, uncover revenue leakage, understand partner and settlement risks, and accelerate decisions - with explainable insights and human oversight.   Schedule a 1:1 conversation: #AfricaTechFestival #TelecomAI #FraudManagement #BusinessAssurance #Subex #NewPossibilitiesNowPossible

Dussehra reminds us that even the toughest challenges can be overcome with courage, wisdom and the determination to do what is right.    May this spirit inspire us to look beyond obstacles, see new possibilities and find better ways forward.   At Subex, we bring this mindset to the complex challenges of the telecom world, using AI and fresh thinking to help solve problems and create new possibilities.   Wishing you and your loved ones happiness, hope and a bright start to what lies ahead. Happy Dussehra from all of us at Subex!   #HappyDussehra #Dussehra #LifeAtSubex #NewPossibilitiesNowPossible

Wholesale businesses move quickly. New pricing, partner models and commercial requirements do not wait for a lengthy change-request queue.    That makes turnaround time a competitive issue, not just an IT issue.    𝗦𝘂𝗯𝗲𝘅 𝗣𝗘𝗠 is built around configurable rating, discounting, workflow and partner-management capabilities so teams can respond faster and reduce repeated vendor dependency. Focused AI Agents are built into the platform, bringing intelligence across the wholesale lifecycle, from rating and settlement to partner management and assurance, helping teams act on insights faster ,with greater confidence & no manual overheads.   Explore how Subex PEM and AI Agents help accelerate partner operations.  #Subex #PartnerEcosystemManagement #WholesaleBilling #TelecomAI #AIAgents #NewPossibilitiesNowPossible

The model works. Now comes the harder part: making it reliable, scalable and production-ready. We’re looking for an 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 – 𝗔𝗜/𝗠𝗟 who enjoys connecting the pieces, from data pipelines and model workflows to deployment, monitoring and production. If Python, MLOps and solving the “how will this work in production?” question sound like your kind of challenge , let’s talk. Join us in building what comes next. 📍Bengaluru | Experience: 6–10 years 📩Send your CV to - hamina.dadra@subex.com #Hiring #AIJobs #MLOps #MachineLearning #BengaluruJobs #Subex

Three days in London with leaders from across the global wholesale and digital infrastructure ecosystem. Nilanjan Kanjilal and Arjun Ishan met carriers and wholesale leaders to discuss wholesale operations, fraud management, business assurance, and AI-driven transformation. 𝗧𝗵𝗿𝗲𝗲 𝘁𝗵𝗲𝗺𝗲𝘀 𝘀𝘁𝗼𝗼𝗱 𝗼𝘂𝘁: margin pressure on voice and roaming, fraud outpacing rule-based detection, and growing partner complexity as networks scale for AI. 𝗢𝘂𝗿 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆: AI is only as effective as the context behind it. Connecting intelligence across traffic, billing, fraud, and assurance is what turns isolated alerts into faster, explainable decisions. Thank you to everyone who met our team. The event has wrapped, but the conversations continue. Let's connect! #CapacityEurope #PartnerEcosystemManagement #FraudManagement #BusinessAssurance #TelecomAI #AIAgents #NewPossibilitiesNowPossible

𝗔 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗪𝗵𝗼𝗹𝗲𝘀𝗮𝗹𝗲 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Subex PEM brings enterprise billing, wholesale billing and settlement, routing and partner management into one platform across B2B and B2B2X operations. That means one partner view, less integration overhead and more room to support new business models without multiplying the stack. It also creates the context AI Agents need to be useful - connecting operational and commercial signals so they can help explain issues, surface risk and guide teams toward the next action. Explore Subex PEM AI Agents - #Subex #PartnerEcosystem #WholesaleBilling #AIAgents #TelecomAI #NewPossibilitiesNowPossible

Our team is in London and ready for conversations on the challenges shaping wholesale today - from disconnected billing, fraud and assurance data to settlement variances, partner operations and the role of AI agents. If you’re attending, meet Nilanjan Kanjilal and Arjun Ishan at:📍Premium Meeting Table T23, Peninsula Ballroom | Ground Floor See you at Capacity Europe, 13–15 October. Book a meeting: #CapacityEurope #TelecomAI #WholesaleTelecom #AIAgents #Subex #NewPossibilitiesNowPossible

𝗦𝘂𝗯𝗲𝘅 𝗪𝗶𝗻𝘀 𝗡𝗲𝘄 𝗛𝘆𝗽𝗲𝗿𝗦𝗲𝗻𝘀𝗲 𝗙𝗿𝗮𝘂𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗗𝗲𝗮𝗹 𝘄𝗶𝘁𝗵 𝗮 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗔𝗳𝗿𝗶𝗰𝗮𝗻 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿   For telecom operators, evolving fraud threats put both revenues and customer trust at stake - making effective detection and investigation essential.   Subex has secured a three-year engagement with a leading African mobile operator to deploy HyperSense Fraud Management across communications and mobile money operations.   Combining AI with deep telecom domain intelligence, HyperSense will help the operator strengthen fraud detection and investigation, protecting its revenues and customers.   This engagement extends Subex’s fraud management capabilities to another operating company within a major global telecommunications group - a strong endorsement of HyperSense and our growing presence across Africa.   Read more →   #Subex #FraudManagement #TelecomFraud #PR #AI #Telecom #NewPossibilitiesNowPossible

Handset fraud needs to be stopped before the device leaves your control - not after the loss shows up as bad debt. 𝗦𝘂𝗯𝗲𝘅 𝗛𝗮𝗻𝗱𝘀𝗲𝘁 𝗙𝗿𝗮𝘂𝗱𝗭𝗮𝗽™ scores handset transactions in real time, bringing together order, payment, customer, account, device and behavioural signals to identify high-risk purchases across POS and e-commerce channels. It helps fraud teams make faster decisions - block, review or allow - before the device is shipped and the loss occurs. Detect anomalies. Score risk. Stop abuse. See how Handset FraudZap™ helps prevent handset fraud in real time: #Subex #HandsetFraud #FraudManagement #TelecomFraud #NewPossibilitiesNowPossible

From AI agents that can investigate across connected telecom data to simplifying wholesale billing, assurance and partner operations - we’re looking forward to conversations around what’s next for wholesale.   Meet Nilanjan Kanjilal and Arjun Ishan in London, 13–15 October, and talk to us about: • AI agents across billing, fraud and assurance • Connecting traffic, revenue and risk data • Finding and resolving settlement variances faster • Modernising wholesale operations for greater flexibility   📍Premium Meeting Table T23, Peninsula Ballroom | Ground Floor   Book a 1:1 meeting: #CapacityEurope #TelecomAI #AIAgents #WholesaleTelecom #PartnerEcosystemManagement #Subex

Partner ecosystems are expanding faster than most operating models can keep up. Wholesale, roaming, MVNO, IoT, NaaS, enterprise and digital services often leave billing, routing, settlement and governance scattered across disconnected workflows.   We just saw what fixing that looks like at real scale: 𝗮 𝗺𝗮𝗷𝗼𝗿 𝗔𝗣𝗔𝗖 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗦𝘂𝗯𝗲𝘅 to bring its entire wholesale portfolio, voice, messaging, data, 5G (SA/NSA), IoT, spanning international, interconnect, MVNO and wholesale buy-sell relationships, onto a single platform. One of the most comprehensive PEM deployments we've undertaken.   This is exactly where embedded AI and focused AI Agents add the most value: helping teams explain exceptions, surface risk earlier, and act with greater confidence, not after operations are already unified, but as part of how they get there.   Full story on the PEM AI Agents in action -   #Subex #PartnerEcosystem #WholesaleBilling #AIAgents #TelecomAI #NewPossibilitiesNowPossible

A wholesale billing renewal is not only a pricing discussion. It is a roadmap discussion. ⁠ Operators need to ask whether their platform can support new commercial models without turning every change into another vendor request. Interconnect, roaming, enterprise, IoT and content all bring different requirements - while wholesale teams still need flexibility, continuity and a clear product direction. ⁠ Subex brings these partner operations onto a unified wholesale platform, with AI integral to the product strategy and less dependence on vendor-led change. ⁠ If renewal, operating cost or agility is on your agenda, let’s talk at Capacity Europe. ⁠ Book time with Nilanjan Kanjilal or Arjun Ishan: ⁠ #Subex #WholesaleBilling #TelecomAI #AIAgents #CapacityEurope #NewPossibilitiesNowPossible

Every fraudulent handset order adds up: 𝗮 𝗹𝗼𝘀𝘁 𝗱𝗲𝘃𝗶𝗰𝗲, 𝗯𝗮𝗱 𝗱𝗲𝗯𝘁, 𝗮𝗻𝗱 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝗶𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝗼𝗻 that could have been spent elsewhere.   Handset fraud is the #1 high value fraud type globally, growing 𝟭𝟮% year on year, and with new device prices going up significantly with every launch, this fraud type becomes very critical to arrest and address.   𝗦𝘂𝗯𝗲𝘅 𝗛𝗮𝗻𝗱𝘀𝗲𝘁 𝗙𝗿𝗮𝘂𝗱𝗭𝗮𝗽™ helps fraud and finance teams catch high-risk orders before the device ships or gets handed over, not after the loss has already happened.   See how Handset FraudZap™ helps stop handset fraud before fulfilment.   #Subex #HandsetFraud #Telecom #FraudManagement #TelecomFraud #NewPossibilitiesNowPossible

𝗜𝗻 𝘄𝗵𝗼𝗹𝗲𝘀𝗮𝗹𝗲 𝗳𝗶𝗯𝗿𝗲, 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗰𝗮𝗻 𝘀𝗹𝗶𝗽 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝗴𝗮𝗽𝘀 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝘄𝗵𝗮𝘁’𝘀 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝗲𝗱, 𝘄𝗵𝗮𝘁’𝘀 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗴𝗲𝘁𝘀 𝗯𝗶𝗹𝗹𝗲𝗱. Unbilled services, incorrect charges, contract mismatches and in-flight orders can remain hidden when service, contract and billing data don’t line up. And as fibre businesses consolidate networks, partners and operating models, keeping these systems aligned becomes even more complex. Subex helps operators identify these gaps earlier by reconciling service and billing information and surfacing mismatches for investigation. We’ll be discussing the FiberCo assurance story at @capacitymedia Europe. Book a 1:1 meeting: - #Subex #CapacityEurope #FiberCo #RevenueAssurance #TelecomAI #NewPossibilitiesNowPossible

An alert is only the starting point. The real value comes from what happens next.   When teams still need to correlate data, identify root cause, gather evidence and decide on an action, the gap between detection and resolution can become costly - especially when partner disputes delay what needs to be paid or received.   𝗦𝘂𝗯𝗲𝘅 𝗶𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝘃𝗲 𝗮𝗴𝗲𝗻𝘁𝘀 work across telecom-specific signals and operational playbooks to return reasoning, evidence and a recommended next step, with material decisions staying with people.   That’s one of the conversations we’re bringing to Capacity - a Europe.   Book a 1:1 meeting: -   #Subex #CapacityEurope #AIAgents #TelecomAI #PartnerEcosystem #NewPossibilitiesNowPossible